amendments effective from 1st January 2020
Lessons can be booked via our online booking system hosted by EC Pro. You can access this system in several ways:
- Via our website wellington-riding.co.uk and select the Riding School menu. The link is there for registration onto the system. It is also available via http://wellington.ecpro.co.uk/login
- Via the EC Pro app which can be downloaded to your mobile device.
- In person at Wellington Riding reception daily between 9.00am & 5.00pm.
If you have any issues with your registration or booking please do not hesitate to contact our reception team by telephone on 0118 932 6308 or email firstname.lastname@example.org and they will be pleased to assist you with the process.
Lessons prices are show overleaf and on our website. Bookings for both group and private lessons are subject to the following booking conditions:-
Payment must be made in full at time of booking for all lessons. Refunds are not given.
Bookings for lessons close by 4.00pm on the day before the lesson.
Singles – once booked, if you are unable to make a lesson and wish to reschedule, singles may be transferred to an alternative date provided that 36 hours notice is given via the online system. If appropriate notice is not given, cancellation will occur without transfer. Any cancelled lesson that is eligible for a transfer will have the associated value credited to your user account. This credit is then available to rebook lessons.
Sets of 4 – these are available as a ‘multibuy’ at a reduced rate but all must be booked in at the same time. The discount is applied once the lessons are added to your online basket. These sessions are strictly non-transferable once booked.
10 Week Term – these courses of 10 consecutive group lessons are available at a further reduced rate. These courses start at set dates 5 times a year. These courses offer priority booking for those riders on a previous 10 Week course and are open for new course applications after this time. NB These sessions are strictly non-transferable once booked.
Regular 45 minute private clients can make a request for a templated slot. ‘Templated’ lessons must be booked via the online booking system at least one week in advance or the slot will become available to other clients and an alternative slot cannot be guaranteed. If you are unable to make a ‘templated’ slot for any reason please let the office know so they may make the slot available to others.
If any rider ceases to ride at Wellington Riding, any lessons purchased but not booked in will be held for a period of 6 months after which time they will be deemed invalid. Lessons may be transferred to another rider within this time if the lesson holder or parent/guardian gives notice in writing.
Wellington Riding reserves the right to make changes to lessons or coaches if necessary, including cancellations at short notice. In every circumstance we will endeavour to notify clients of such changes.
Riders on their own horse receive a 20% discount on group and private tuition.